The best of the 2 ways to get in touch with by GetHuman Phone Number
800-239-5230 · خدمة الزبائن
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Help me with my issue Live Chat
Unfortunately, does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted

Amazon gift card for referral link was not received after referral sent to my daughter
Wanting copy of results, original was deleted before I could save it.
I sent in my ** and me kit in January of **** but haven’t gotten the results. It is no...
Need a person to answer questions about different dna test
I need the UK FreePost address. I have sent my sample already but need the address for...
For some reason my DNA is coming in wrong it does not make no sense so if you could giv...
My dna was genotyped since December *th and now they’re trying to say they restarted it...
Threw away tube and need replacement
I mailed my kit * weeks ago (Nov **) and it has still not arrived at the lab, today is...
Hi there. I have had a **andme kit for awhile. Forgot about it and would like to give...
I cancelled my *****@***.com account I use for **andme and trying desperately trying to...
Applied for Basic plan for kit and entered paypal with appropriate card then, nothing h...
I got an email saying got your saliva but need to register your bar code I can’t seem t...
I haven’t gotten my results. I don’t think the package made it to you because on my app...
I can’t sign into my account.
More customer issues

Help me with my issue contact information - compared

Above are our top recommendations for how to contact, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following mediums: Phone, Web.

Phone number / contactWaitVotes
خدمة الزبائن
3 دقيقة97
Online Help
خدمة الزبائن
<2 ساعة227

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GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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