Contact 23andme.com

The best of the 2 ways to get in touch with 23andme.com by GetHuman

23andme.com Phone Number
800-239-5230 · خدمة الزبائن
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23andme.com Live Chat
Unfortunately, 23andme.com does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted 23andme.com:

Amazon gift card for referral link was not received after referral sent to my daughter
Wanting copy of results, original was deleted before I could save it.
I sent in my ** and me kit in January of **** but haven’t gotten the results. It is no...
Need a person to answer questions about different dna test
I need the UK FreePost address. I have sent my sample already but need the address for...
For some reason my DNA is coming in wrong it does not make no sense so if you could giv...
My dna was genotyped since December *th and now they’re trying to say they restarted it...
Threw away tube and need replacement
I mailed my kit * weeks ago (Nov **) and it has still not arrived at the lab, today is...
Hi there. I have had a **andme kit for awhile. Forgot about it and would like to give...
I cancelled my *****@***.com account I use for **andme and trying desperately trying to...
Applied for Basic plan for kit and entered paypal with appropriate card then, nothing h...
I got an email saying got your saliva but need to register your bar code I can’t seem t...
I haven’t gotten my results. I don’t think the package made it to you because on my app...
I can’t sign into my account.
More customer issues

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23andme.com contact information - compared

Above are our top recommendations for how to contact 23andme.com, including their top phone number and live chat options. Below you can compare and contrast the 2 ways to contact 23andme.com by looking at which ones are the fastest and which ones other customers recommend the most for solving 23andme.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact 23andme.com across the following mediums: Phone, Web.

Phone number / contactWaitVotes
800-239-5230
خدمة الزبائن
3 دقيقة97
Online Help
خدمة الزبائن
<2 ساعة227

Does GetHuman work with 23andme.com?

GetHuman does not work with 23andme.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to 23andme.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check 23andme.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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