Contact Ancestry.com

The best of the 3 ways to get in touch with Ancestry.com by GetHuman

Ancestry.com Phone Number
800-262-3787 · خدمة الزبائن
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Ancestry.com Live Chat
Unfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
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Recent reasons customers contacted Ancestry.com:

I cannot get into my Ancestry account for the third time after changing my password eac...
I never subscribe this account and I want an reimbursement
Said code is invalid on test kit
My activation code on my kit says it's a invalid code
Hi i am getting really fed up i have chatted to * different people on different occasio...
I am disappointed in the information in the box when I try to print the information fro...
I lost my Activation code for my DNA test, so I need new one. Never got to activate.
Last month I contacted Ancestry and requested cancellation of my father's account as he...
can't correct tree esther eva nahf's parent was ava isabelle nahf and hers were emma i...
Questions about ancestry matches
My mom has dementia and I was helping her sign up to register her DNA kit activated. S...
I need a new username.*My password works as a as I know but I can't get my sign-in name...
I want to transfer my account to my daughter please. How do I do that? *Thank you
An ancestry dna user has continued to harass matches from her dna report despite having...
Someone used my credit card for a subscription and took fifty dollars off my card
More customer issues

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Ancestry.com contact information - compared

Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-262-3787
خدمة الزبائن
3 دقيقة1477
support@ancestry.com
خدمة الزبائن
<88 ساعة717
Online Help
خدمة الزبائن
<81 ساعة1046

Does GetHuman work with Ancestry.com?

GetHuman does not work with Ancestry.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ancestry.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ancestry.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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