Contact J. Crew

The best of the 6 ways to get in touch with J. Crew by GetHuman

J. Crew Phone Number
800-562-0258 · خدمة الزبائن
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real J. Crew rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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J. Crew Live Chat
J. Crew customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted J. Crew:

dispute charge for late fees
Cancel order due to wrong shipping address
I ordered * pair of shoes and I did not put my full address on there my name is . Micha...
I was placing an order...is it complete*Martha Miller
I placed an order online but it’s a gift and wanted a gift receipt inclosed
I ordered and received the velour giddy in blue and grey. I ordered them too big. I wou...
I want to let you know the wonderful help Your phone rep. Tyaree provided to me today...
I purchase a purse online about * days ago and the price is even lower now. I would lik...
Want to order for in store pick up
I want the sale** to work on the pants that say that it is a sale in order to get to on...
Hello my order shipping zip code is incorrect. It says my package is now undeliverable...
I'm trying to pay my bill. I purchased items in your store in Cabazon, CA * weeks ago...
Charged incorrect fee for shipping.
charged incorrect shipping fee.
I want to cancel my order
More customer issues

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J. Crew contact information - compared

Above are our top recommendations for how to contact J. Crew, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact J. Crew by looking at which ones are the fastest and which ones other customers recommend the most for solving J. Crew customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact J. Crew across the following mediums: Phone, Email, Facebook, Web, Twitter, Chat.

Phone number / contactWaitVotes
800-562-0258
خدمة الزبائن
3 دقيقة29
contactus@jcrew.com
خدمة الزبائن
<3 ساعة39
facebook.com/jcrew?v=app_115629146096
خدمة الزبائن
2 دقيقة42
Online Help
خدمة الزبائن
<2 ساعة36
@jcrew_help
خدمة الزبائن
2 دقيقة57
Live Chat
خدمة الزبائن
2 دقيقة25

Does GetHuman work with J. Crew?

GetHuman does not work with J. Crew's customer support operations, directly or in any other way. GetHuman has no partnership or relation to J. Crew at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check J. Crew's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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