Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · خدمة الزبائن
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I was approved for the credit card and had not received it. I wanted to follow because...
Good Afternoon! I have been trying to place an online order for weeks and can't get web...
problems with several issues
my items have been sent back to JCPenney because the apartment number was missing from...
I just want to show my husband what I ordered last night. I cannot find my order.
I placed an order for boy baby clothes last night,and I want to show my husband the clo...
I already stated the problem and all I want is to be able to claim the rebates!!
On Friday, Nov. **th, I bought * Cooks air fryers, * Cooks griddle, and * Cooks slow co...
I bought * air fryers, * griddle and * slow cooker in the store in The District on Frid...
I've tried multiple times to place an order and I'd like to talk to a live person
I have tried to place an order on the phone but the phone is breaking up so much I can...
I have tried to order on line and the order won't go thru I have my item **s Can I or...
I ordered *** Mermaid Dream N Fun Doll Play Yard. I ordered two but only received one
I’ve been trying to order I think my email was changed after I applied for my card it...
Yesterday we spent nearly **dollars in Jc Penney store but we forgot to add in my jcpen...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
800-322-1189
خدمة الزبائن
7 دقيقة144
Online Help
خدمة الزبائن
<38 ساعة331
facebook.com/jcp?v=app_4949752878
خدمة الزبائن
38 دقيقة218
@jcpenney
خدمة الزبائن
2 دقيقة215
Live Chat
خدمة الزبائن
2 دقيقة303

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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