Contact JC Penney

The best of the 5 ways to get in touch with JC Penney by GetHuman

JC Penney Phone Number
800-322-1189 · خدمة الزبائن
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JC Penney Live Chat
JC Penney customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted JC Penney:

I just made two orders in a row by mistake and would like to only be charged for one de...
I have received a message from a bank for an order that they say has not been paid. Ca...
I never got my jcpenny card
Iam trying to change my Visa debit card number to a new number because I changed banks...
JCP advised me by email that order **************** (three shirts) arrived *****. I ha...
I purchased an item last week than is now $** cheaper. Can I receive a refund for the d...
The problem is that you are not allowed to be able to get*It's not like that is the sam...
I recently purchased some pictures from a jcpenney and when i received them in the mail...
I need to contact the JCP corporate people in order to tell them my story.
Trying to order some barstools ,do u have the Rouen swivel barstools in white in stock
We had outstanding service at JCP today and I want to let someone know about the sales...
How do you order and ship for a gift?
I need a replacement copy of the **** ****.
My **** from **** was destroyed in a freak ice storm in Katy, TX, close to Houston. The...
More customer issues

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JC Penney contact information - compared

Above are our top recommendations for how to contact JC Penney, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact JC Penney by looking at which ones are the fastest and which ones other customers recommend the most for solving JC Penney customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact JC Penney across the following mediums: Phone, Web, Facebook, Twitter, Chat.

Phone number / contactWaitVotes
خدمة الزبائن
7 دقيقة144
Online Help
خدمة الزبائن
<38 ساعة330
خدمة الزبائن
38 دقيقة217
خدمة الزبائن
2 دقيقة214
Live Chat
خدمة الزبائن
2 دقيقة302

Does GetHuman work with JC Penney?

GetHuman does not work with JC Penney's customer support operations, directly or in any other way. GetHuman has no partnership or relation to JC Penney at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check JC Penney's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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