Contact iTunes

The best of the 5 ways to get in touch with iTunes by GetHuman

iTunes Phone Number
800-676-2775 · خدمة الزبائن
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real iTunes rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

Help me with my issue

iTunes Live Chat
Unfortunately, iTunes does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted iTunes:

I forgot my pass code to get in to my iPhone ** I am at the front screen but I don't re...
I can not remember my passcode on the iPhone ** I can see the front screen but don't re...
I need to upgrade my storage capacity to the $*.***month level
My card has not being activated properly and it was sent to me by a friend trying to re...
My card was charged $**.** for itunes
I had my wallet stolen with my credit card ending in **** and so I do not have access t...
Hi Have a Discover bill with * entries on it from Apple for **.**. After contacting App...
I am unable to download an updated version of iTunes because my email and phone number...
Need to reactivate PayPal as preferred payment on Apl iTunes . A dispute which was in e...
I pre-ordered voice of the heroes album by lil baby and lil Durk, my account was charge...
Apple I phone Somebody got a hold of my passwords and then they change my Apple ID password
How set up a phone off disable
I forgot my passcode for the iPhone
My iTunes is disabled and I switched my Apple ID and it’s still not working
More customer issues

Help me with my issue

iTunes contact information - compared

Above are our top recommendations for how to contact iTunes, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact iTunes by looking at which ones are the fastest and which ones other customers recommend the most for solving iTunes customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact iTunes across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-676-2775
خدمة الزبائن
38 دقيقة512
itunesstoresupport@apple.com
خدمة الزبائن
<3 ساعة2675
Online Help
خدمة الزبائن
<22 ساعة2468
800-275-2273
AppleCare
7 دقيقة328
800–692–7753
خدمة العملاء الدولية
14 دقيقة388

Does GetHuman work with iTunes?

GetHuman does not work directly with iTunes's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!

Chat with an Expert Instead

We partner with a California-based expert help company to provide you with tech support experts 24/7. Enjoy a $1 one-week trial membership and get help from a real support technician now.
Talk To An Expert

Contacting iTunes at a Glance

Contacting Other Companies

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!