When filing an auto insurance claim with AIG, you will need to provide specific information to ensure a smooth process. Start by sharing your policy number, the date and time of the incident, and the location where it occurred. Include comprehensive details about the event, such as the nature of the damage or the injuries sustained. Additionally, provide the contact information of all parties involved, including witnesses if applicable. If the police were involved, mention any incident or case numbers you received. To support your claim, include any relevant documents like photos, videos, or medical records. Finally, note if you had any prior damage to your vehicle and the contact information of any collision or repair shop. By furnishing all necessary facts and documentation upfront, you can help expedite the claims process.

Answered May 3, 2024