What is the return policy for products purchased on Architectural Depot?
Asked 6 months ago
Architectural Depot has a straightforward and customer-friendly return policy. If you are not completely satisfied with your purchase, you may return the product within 30 days of delivery for a refund. The return items must be in their original condition, unused, and accompanied by all the original packaging and accessories. Some restrictions may apply to customized or special order products, as they cannot be returned unless deemed defective. To initiate a return, customers are required to obtain a Return Merchandise Authorization (RMA) number. Architectural Depot also advises customers to carefully inspect their products upon arrival and report any damages or discrepancies within three days. Exceptional customer service and hassle-free returns are the core principles of Architectural Depot's return policy.
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