BC Hydro Customer Service

Contact BC Hydro & solve common issues

Use BC Hydro's Phone Number

BC Hydro's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about BC Hydro. Below you will also find the phone and non-phone-based contact information we've gathered.

BC Hydro: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for BC Hydro.
There's more!
Click below to show 2 more questions, answers, and complete guides to common BC Hydro customer support problems.

Contacting BC Hydro customer support

Below you can compare and contrast the 2 ways to contact BC Hydro by looking at which ones are the fastest and which ones other customers recommend the most for solving BC Hydro customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact BC Hydro across the following channels: Phone, Web.

Phone number / contactWaitVotes
800-224-9376
Customer Service
5 mins113
Online Help at bchydro.com
Customer Service
< 76 hrs112

Recent reasons customers contacted BC Hydro:

I purchased a house address is **** hwy * coldstream there is a tenent in the down suit...
Please cancel my BC Hydro account due to my moving
We bought a new washer and dryer on October **, **** - I applied for the rebate on Octo...
Trees falling on power lines. **** Everall Street White Rock. I am the owner and give y...
I only want to notify BC Hydro of a missing bill, but I would also register my dissatis...
There is a hydro box in Fisherman's Wharf park (Victoria) that is covered in graffiti...
I have set two account ********* and ********. *I will get a key in a new location...
I am the executrix for my father's estate, I had his hydro acct. forwarded to me. I ne...
I live on Shearwater St in Victoria BC. One of my my neigbours has but Christmas lights...
I have moved from Dawson Creek BC and am now living in Port McNeill BC. I had already...
I want my BC Hydro bill reduced to the right amount
My power was just cut off
dear bc hydro billing department representative***i am writing to address a late charge...
We will appreciate knowing the procedure for reserving from **** significant quantities...
Dear BC Hydro,**To begin with we did call your customer service line and tho' the woman...

Help me with my issue

Does GetHuman work with BC Hydro?

GetHuman does not work with BC Hydro's customer support operations, directly or in any other way. GetHuman has no partnership or relation to BC Hydro at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check BC Hydro's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting BC Hydro at a Glance

BC Hydro has no chat option
BC Hydro has no customer email
BC Hydro has 1 help forum
BC Hydro has no twitter handle
BC Hydro has no facebook page
Contact information overview

Answered on this page:

How Do I Pay My BC Hydro Bill?
Solutions to common issues

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