Does Chubb Have the Highest Customer Satisfaction for Auto Insurance?
Does Chubb Have the Highest Customer Satisfaction for Auto Insurance?
If you need to get your vehicle insured, you need to find an auto insurance company that offers not just good rates and coverage, but also good customer satisfaction. If a company has low customer satisfaction, it is unlikely that even good coverage options will make it worth your while. To get some help with this task, read on to learn about the customer satisfaction records of Chubb auto insurance.
Chubb's National Association of Insurance Commissioners Rating
Chubb's rating on the NAIC's complaint index is 0.67. The average rating is 1.00, so Chubb is above average on this scale, with fewer customer complaints than would normally be expected for a company of its size.
Chubb's J.D. Power Rating
Chubb has received a rating of 872 out of 1,000 from the J.D. Power survey on customer satisfaction. This is an average rating, and indicates that the company receives about as many customer complaints as others companies of its size do.
Chubb's Better Business Bureau Rating
Chubb has received an A+ rating from the Better Business Bureau, which is significantly above average, and indicates very high levels of customer satisfaction.
Chubb's Review Site Ratings
Chubb has a 3.5 out of 5 star average rating on top review sites. This indicates a significantly higher than average level of customer satisfaction.
The Takeaway
Chubb has mostly above average ratings from its customers, indicating a high level of customer satisfaction. It may not have the highest customer satisfaction level, but it has one of the highest customer satisfaction records in the industry.
For More Information
If you have any questions about Chubb's auto insurance offerings, you can contact one of its customer service representatives. You can contact one by phone, by email, by help desk, or by chat room.
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