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Digitpet.com Customer FAQ

Top Answers & How-to Guides

What is Digitpet.com's Phone Number?

The question we are asked most often is about how to talk to Digitpet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Digitpet.com, simply click on the "Sign Up" or "Create Account" button on the homepage. You will be prompted...

Can I schedule a visit to the Digitpet.com facility?

Yes! We would love to have you visit our Digitpet.com facility. We understand the importance of seeing where your beloved pets may...
Ask any question you have about Digitpet.com customer service, get an answer now.

Account Creation

How do I create an account?

To create an account on Digitpet.com, simply click on the "Sign Up" or "Create Account" button on the homepage. You will be prompted...

Types of Pets

What types of pets can I adopt from Digitpet.com?

At Digitpet.com, we offer a wide variety of pets for adoption to cater to diverse preferences. Our selection includes dogs, cats, rabbits,...

Adoption Fees

What are the adoption fees?

At Digitpet.com, we believe in making pet adoption accessible and affordable. Our adoption fees vary based on the type of pet you are...

Adoption Process

Do I need to fill out an application to adopt a pet?

Yes, in order to adopt a pet from Digitpet.com, you must fill out an adoption application. We believe that finding the right home for...

How long does the adoption process typically take?

The adoption process at Digitpet.com typically takes around two to four weeks. This timeframe allows us to ensure that each adoption...

Return Policy

What is the Return Policy for adopted pets?

Our return policy aims to ensure the satisfaction and well-being of both our customers and adopted pets. If for any reason you are...

Pet Health

Are all pets on Digitpet.com spayed/neutered and vaccinated?

Yes, all pets listed on Digitpet.com are required to be spayed/neutered and vaccinated. We prioritize the health and well-being of...

Facility Visit

Can I schedule a visit to the Digitpet.com facility?

Yes! We would love to have you visit our Digitpet.com facility. We understand the importance of seeing where your beloved pets may...

Help me with my Digitpet.com customer service issue

Ask any question you have about Digitpet.com customer service. We will do our best to get you answers right away.
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