What is your refund policy?

Our refund policy at Dogsupplies.com is designed to ensure customer satisfaction. If, for any reason, you are not completely satisfied with your purchase, you may return the item within 30 days of receipt for a full refund. The item must be in its original condition and packaging to be eligible for a refund. Please note that shipping fees are non-refundable unless the return is due to an error on our part. To initiate a refund, simply contact our customer service team with your order details and reason for return. We will provide you with a return authorization number and instructions on how to proceed. Once we receive the returned item, we will process your refund promptly and notify you via email. At Dogsupplies.com, we strive to make your shopping experience enjoyable and hassle-free.