What Do I Do If My Fort Worth Star-Telegram Paper Was Not Delivered?
Fort Worth Star-Telegram customers should contact customer service if they don't receive their paper by the delivery date. Customers can reach out by calling customer service directly or by visiting the Fort Worth Star-Telegram website. The website will provide contact information for the paper as well as a form to report their missed paper. Customers should contact the Fort-Worth Star-Telegram as quickly as possible to receive credit for their missed paper and resolve the issue.
Contact Fort Worth Star-Telegram
Customers who want to contact the Fort Worth Star-Telegram directly can call customer service. You will need to provide your name and address and the date your paper didn't arrive. A customer service representative will give you credit for your paper and make sure that there are no issues with your address or the delivery date. The customer service representative can also update your account if there are changes.
Visit the Fort Worth Star-Telegram Website
If you don't want to call customer service, you can visit the Fort Worth Star-Telegram website to report your missed delivery. You will need to navigate to the contact page and fill out an online form. The first box of your online form will provide a drop-down menu of issues. Select "Delivery service issues or I missed a paper" for the next box. You'll need to complete the form by providing your first and last name. You will also need to provide the order number from the confirmation email you received to start your paper delivery, as well as your email and contact phone. Lastly, you can finish the form by providing the newspaper name and your street address. Complete the form by tapping submit.
Use the Fort Worth Star-Telegram App
You can also use the app to contact customer service and report a missing paper and/or delivery issue. Open the app and navigate to the contact option. Follow any prompts to detail the issue and submit your complaint to customer service.
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