How do I report a power outage?

To report a power outage to JCP&L, customers can use various methods such as calling the customer service phone number, using the online outage reporting tool on the company's website, or utilizing the mobile app. It is important to provide as much detail as possible when reporting the outage, including any visible damage or hazards in the area. Customers can also sign up for outage alerts to receive notifications about the status of the outage and estimated restoration times. Reporting outages promptly helps JCP&L prioritize response efforts and restore power to affected areas as quickly as possible.