Our return policy at Nordic Needle is designed to ensure customer satisfaction. If you are not completely happy with your purchase, you may return the item within 30 days of the purchase date for a refund or exchange. The merchandise must be in its original condition and packaging, with all tags and labels intact. However, please note that downloadable items, such as patterns or digital products, are non-returnable. To initiate a return, please contact our customer service team with your order details. They will provide you with a return authorization number and guide you through the process. We strive to process returns promptly, and once approved, a refund will be issued to the original form of payment. We value our customers' trust and aim to provide a hassle-free return experience.
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