What happens if my flowers arrive damaged?

If your flowers arrive damaged, we are here to assist you! At Organicbouquet.com, we strive to ensure that every bouquet is delivered in pristine condition. In the unlikely event of any damage during transit, please immediately contact our dedicated customer support team with a description and clear photos of the damaged flowers. We will promptly initiate an investigation and work towards a satisfactory resolution. Depending on the circumstances, we may offer a replacement bouquet or issue a refund. Please note that due to the perishable nature of our products, we may request the damaged flowers to be returned or ask for additional details. Your satisfaction is our top priority, and we appreciate your understanding and cooperation as we resolve any issue with your order.