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Portland General Electric Company Customer FAQ

Top Answers & How-to Guides

What is Portland General Electric Company's Phone Number?

The question we are asked most often is about how to talk to Portland General Electric Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer my service to a new address?

Yes, to transfer your service to a new address, you can easily do so with Portland General Electric Company. We offer a convenient...
Ask any question you have about Portland General Electric Company customer service, get an answer now.
Contact Portland General Electric Company customer service

Outages

How can I report a power outage?

To report a power outage, customers can contact Portland General Electric Company through multiple channels including phone, online,...
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What is the average timeline for getting power restored after an outage?

The average timeline for power restoration after an outage varies depending on the nature and severity of the outage. At Portland General...
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Billing and Payments

How do I sign up for paperless billing?

To sign up for paperless billing with Portland General Electric Company, log in to your online account and navigate to the billing...
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What are the available payment options?

Portland General Electric Company offers various payment options to make it convenient for customers. Firstly, customers can make payments...
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Can I make a payment arrangement?

Yes, Portland General Electric Company offers payment arrangements to customers who are unable to pay their bills on time. If you are...
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What are the different ways to pay my bill?

There are various convenient methods to pay your bill with Portland General Electric Company. Firstly, you can opt for online payment...
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Rates and Programs

What are the current rates for electricity?

At Portland General Electric Company, our electricity rates vary and are dependent on a few factors. These include the customer's usage,...
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What are the energy-saving programs and rebates offered?

Portland General Electric Company offers a range of energy-saving programs and rebates to help customers reduce their energy consumption...
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Service Management

What is the PGE service area?

The PGE service area encompasses a wide region in Oregon, covering approximately 4,000 square miles. It includes various urban and...
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Can I transfer my service to a new address?

Yes, to transfer your service to a new address, you can easily do so with Portland General Electric Company. We offer a convenient...
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Help me with my Portland General Electric Company customer service issue

Ask any question you have about Portland General Electric Company customer service. We will do our best to get you answers right away.
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