What is your return policy?

At Silkfloral.com, we have a hassle-free return policy to ensure your utmost satisfaction with your purchase. If, for any reason, you are not completely happy with your order, you can easily return it within 30 days of receiving the item. Please note that all returned products must be unused and in their original packaging to qualify for a refund or exchange. To initiate a return, simply contact our customer service team, and they will guide you through the process. Once your return is received and inspected, we will issue a refund back to your original payment method, minus any applicable shipping fees. Rest assured, we strive to make the return process as straightforward and efficient as possible, guaranteeing a positive shopping experience with Silkfloral.com.