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ThinkGeek.com Customer FAQ

Top Answers & How-to Guides

What is ThinkGeek.com's Phone Number?

The question we are asked most often is about how to talk to ThinkGeek.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping?

Yes, we offer gift wrapping services for select products. When placing an order, you will have the option to add gift wrapping to your...
Ask any question you have about ThinkGeek.com customer service, get an answer now.
Contact ThinkGeek.com customer service

Ordering

How do I place an order?

To place an order on ThinkGeek.com, simply browse our website and add the desired items to your cart. Once you have completed your...
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Can I track my order?

Yes, you can track your order on ThinkGeek.com. Once your order has been processed and shipped, you will receive a confirmation email...
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Promo Codes

How do I redeem a promo code?

To redeem a promo code, simply add the items you wish to purchase to your cart and proceed to checkout. At the checkout page, you will...
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Newsletter

How can I subscribe to your newsletter?

To subscribe to our newsletter, simply visit our website and look for the option to sign up for emails. You can usually find a subscription...
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About ThinkGeek

What is ThinkGeek?

ThinkGeek is an online retailer specializing in geek culture merchandise and gadgets. It is a haven for geeks, offering a vast range...
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Payment Methods

What payment methods do you accept?

ThinkGeek accepts various payment methods to make shopping more convenient for customers. We accept major credit cards such as Visa,...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. We understand that geek culture knows no borders, and we are committed to...
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What are the shipping options and costs?

ThinkGeek offers various shipping options to accommodate different needs. For domestic orders within the United States, customers can...
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Returns

What is your return policy?

We offer a hassle-free return policy at ThinkGeek.com. If you are not completely satisfied with your purchase, you can return the item...
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Geek Points

What is the Geek Points loyalty program?

The Geek Points loyalty program is a special rewards system designed for our valued customers at ThinkGeek.com. It is our way of showing...
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Physical Store

Do you have a physical store?

No, ThinkGeek does not have a physical store. Being an online retailer, ThinkGeek solely operates through its website, offering a wide...
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Gift Wrapping

Do you offer gift wrapping?

Yes, we offer gift wrapping services for select products. When placing an order, you will have the option to add gift wrapping to your...
Read more

Help me with my ThinkGeek.com customer service issue

Ask any question you have about ThinkGeek.com customer service. We will do our best to get you answers right away.
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