Totalpetsupply.com Customer FAQ

Top Answers & How-to Guides

What is Totalpetsupply.com's Phone Number?

The question we are asked most often is about how to talk to Totalpetsupply.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does Totalpetsupply.com ship internationally?

Yes, Totalpetsupply.com offers international shipping services. We understand that pets are a part of your family no matter where you...
Ask any question you have about Totalpetsupply.com customer service, get an answer now.

About Totalpetsupply.com

What is Totalpetsupply.com?

Totalpetsupply.com is an online retailer dedicated to providing a wide range of pet products and medications, conveniently delivered...

Products Offered

What types of products does Totalpetsupply.com offer?

Totalpetsupply.com offers a wide range of pet products to meet all your pet's needs. We provide various categories, including medications,...

Prescription Requirement

Do I need a prescription to purchase medications on Totalpetsupply.com?

No, you do not need a prescription to purchase medications on Totalpetsupply.com. Totalpetsupply.com provides a convenient and reliable...

Payment Methods

What payment methods does Totalpetsupply.com accept?

Totalpetsupply.com offers a variety of convenient and secure payment options to ensure a seamless shopping experience. We accept major...

Shipping Policy

What is the shipping policy for Totalpetsupply.com?

Totalpetsupply.com offers convenient and reliable shipping options to ensure a seamless shopping experience for our valued customers. 1. Speedy Processing: Orders are typically processed within 24-48 hours, ensuring prompt dispatch from our facility. 2. Shipping Methods: We utilize trusted carriers such as USPS and FedEx to deliver your products safely and efficiently. 3. Shipping Rates: Our shipping charges are determined based on the weight and destination of the package. We offer competitive rates and strive to keep shipping costs affordable for our customers. 4. Delivery Timeframe: Delivery times vary depending on the shipping method selected and the destination. Generally, customers in the continental United States can expect to receive their orders within 3-5 business days. 5. International Shipping: We also offer worldwide shipping, but please note that delivery times and costs may vary for international orders. At Totalpetsupply.com, we aim to provide superior customer service, including reliable shipping, so that you and your furry friends can enjoy our products as quickly as possible....

Order Tracking

Can I track my order on Totalpetsupply.com?

Yes, you can track your order on Totalpetsupply.com. Once your order is shipped, you will receive a confirmation email with a tracking...

Return Policy

What is the return policy for Totalpetsupply.com?

Our return policy at Totalpetsupply.com is designed to ensure customer satisfaction and convenience. We understand that sometimes you...

Discounts and Promotions

Are there any discounts or promotions available on Totalpetsupply.com?

Yes, there are various discounts and promotions available on Totalpetsupply.com. We strive to provide our customers with the best value...

International Shipping

Does Totalpetsupply.com ship internationally?

Yes, Totalpetsupply.com offers international shipping services. We understand that pets are a part of your family no matter where you...

Help me with my Totalpetsupply.com customer service issue

Ask any question you have about Totalpetsupply.com customer service. We will do our best to get you answers right away.
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