What is Zipcar's cancellation policy?
Asked 6 months ago
Zipcar's cancellation policy allows members to cancel their reservation up to 3 hours before the scheduled pick-up time without any penalty. However, if the cancellation is made within 3 hours of the pick-up time, a fee will be charged. The exact fee amount varies based on the membership plan and location, so it is advisable to check the specific details on the Zipcar website or app. It's important to note that late cancellations or no-shows can result in the full reservation cost being charged to the member's account. In case of extenuating circumstances, such as a sudden emergency or last-minute change of plans, it is recommended to contact Zipcar's customer support for further assistance and to discuss potential alternatives.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
What types of cars are available with Zipcar?What happens if I return the Zipcar late?How Do I Get a Refund Zipcar?Can I extend my reservation with Zipcar?Can I bring my pet in a Zipcar?How Do I Close My Zipcar Account?Do I need to clean the Zipcar before returning it?What happens if the Zipcar breaks down during my reservation?Can I add an additional driver to my Zipcar account?How Do I Get a New Zip Card from ZipcarDo I need to fill up the gas tank before returning the Zipcar?
Need to call Zipcar?
If you need to call Zipcar customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call ZipcarZipcar
Find a list of many popular Zipcar questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call ZipcarZipcar Customer Service FAQAsk a QuestionWas this page helpful?Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!