I bought the pickling wash by folkart and it doesn't do what I thought it would do. I...

GetHuman-digioiac's إرجاع المشكلة مع A.C. Moore Arts & Crafts من سبتمبر ٢٠١٩

مساعدة بشأن مشكلتي في A.C. Moore Arts & Crafts
Top Tip from another customer
يمكنك الإلغاء في أي وقت بمجرد الاتصال. ستحتاج إلى الاتصال فورًا أو قد تحتاج إلى الانتظار حتى يتم تسليم العنصر لإعادته.
The issue in GetHuman-digioiac's own words
I bought the pickling wash by folkart and it doesn't do what I thought it would do. I dont have receipt and I went to your west Chester, pa store and your manager laughed at me to return this item. I'm a great customer and that was totally rude of him. He said he can't take back open merchandise which I'm sure u can since a customer doesn't like how it came out. I really want someone to contact me asap. I'm more annoyed if him laughing at me than anything. My phone number is ***-***-*****DiG*****@***.com*Thanks

GetHuman-digioiac did not yet indicate what A.C. Moore Arts & Crafts should do to make this right.

How GetHuman-digioiac fixed the problem
Called the AC Moore customer service and explained how I tried returning a pickling paint at West Chester, PA. The manager laughed at me when I said I didn't like how it came out( the table I was painting) I used a very little of it. He told me he can't take back merchandise if it's open. The guy literally laughed like it was so funny. I was very upset, and told him that you don't honor your merchandise. I went to the AC Moore in Downingtown, PA and they were so nice and looked up when I purchased it from my card. They refunded my money. I called the manager back at West Chester and told him how their customer service was and how he laughed at me, he didn't know what to say.
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A.C. Moore Arts & Crafts

إصدار المرتجعات
Reported by GetHuman-digioiac
سبتمبر ٢٢، ٢٠١٩ - منذ ٣ أعوام
Fixed
GetHuman-digioiac shared how to fix
شاهده عملاء 31 حتى الآن
مشكلة مشابهة لـ 22 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
رقم الأمر
عنوان وصول الفواتير
عنوان البريد الإلكتروني على الحساب (إن وجد)

Timeline

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