On May **, **** I arrived at the train station an hour before boarding. Train ** did no...
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The issue in GetHuman7486193's own words
On May **, **** I arrived at the train station an hour before boarding. Train ** did not board any passengers on the platform or in the station. They only dropped passengers that were already on the train. I attempted to meet the train at the next train station located in Glasgow, MT. When I arrived the train had already departed. I was instructed to try and drive to the next station and meet it there. I have talked to agent that day, but I was instructed to call back on Tuesday to speak with a Amtrak customer service representative. I want a full refund for this reservation and compensation.
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