Hello, Sir or Madan**My name is Siarhei Palianski and I am a client of your service...

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الاسم الموجود في الحجز ومرجع الحجز ورقم التعريف الشخصي المكون من 4 أرقام
The issue in GetHuman-paliansk's own words
Hello, Sir or Madan**My name is Siarhei Palianski and I am a client of your service.***I am living in Lodz city in Poland now and I have a problem with one of the flats that are represented on your booking platform. It calls*"Center Rooms Ilumino"*ul. Kili*skiego ***B lokal **, Srodmiescie, **-*** *****, ****** –*https:**www.booking.com*hotel*pl*apartments-radwanska.ru.html**Guests of Center Rooms Ilumino regularly violate the rules for renting premises, as well as Polish law - they hold loud parties until * am, although the accommodation conditions on Booking clearly indicate a ban on parties and a ban on noise from **:** to * am. I live in an apartment behind a wall and because of the constant noise, I cannot sleep properly, which negatively affects my physical and mental health.**The owner-manager of the facility ignores repeated complaints from my side and*refuses to control the behavior of his guests. Lately, he just stopped answering my calls about the noise of his guests late at night. The doorbell in the rented apartment was deliberately disabled.**For my part, I have to tell all my friends and acquaintances about this problem and that Booking refuses to resolve this situation, although the company is obliged to respond to information about the violation of the Booking rules, as well as a gross and regular violation of the laws of the country in which housing is rented using the site Booking. The facts of repeated violations of the rules of silence in the specified apartment were recorded by the guards of the house.**Could you please help me resolve the problem described above? I have been actively using your service for many years and am very disappointed that my previous appeal on this issue to Booking was ignored.

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مشكلة خدمة العملاء
Reported by GetHuman-paliansk
نوفمبر ٢٨، ٢٠٢٢ - منذ شهرين
Not resolved
تمت رؤيته من قِبل عميل 1 حتى الآن
مشكلة مشابهة لـ 258 آخرين
عملاء 0 الذين يتابعون ذلك

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نوفمبر ٢٨، ٢٠٢٢ ٤:١١م