Went to make an insurance claim on broken phone claim was denied call Boost support to...

مشكلة خدمة العملاء GetHuman-knewmi's مع Boost Mobile من أكتوبر ٢٠٢٢

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الاسم على الحساب ورقم الهاتف ورقم التعريف الشخصي المكون من 4 أرقام
The issue in GetHuman-knewmi's own words
Went to make an insurance claim on broken phone claim was denied call Boost support to see maybe if they could give me a reason I knew they didn't know the reason but they may know of reasons why they're denied the agent then went on on to tell me that I have never had insurance on the line that I was speaking about which is a false statement I've already had two insurance claims on this line I have never taken the insurance off of this line yet he tells me there is no insurance and I've never had insurance on it . I'm the account holder of the five lines that I have on this account there was only two lines that should have ever had insurance and only one of those has Insurance currently so now I am stuck with a broken phone I do not get an insurance claim yet I have religiously paid my insurance or so I thought the insurance on my line and then for him to tell me that from day one there's never been insurance was a lie because again I've had two insurance claims one being within the last calendar year

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مشكلة خدمة العملاء
Reported by GetHuman-knewmi
أكتوبر ١٠، ٢٠٢٢ - منذ ٤ أشهر
Not resolved
شاهده عملاء 13 حتى الآن
مشكلة مشابهة لـ 566 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

بدأ GetHuman-knewmi العمل على هذه المشكلة
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أشار GetHuman-knewmi إلى أنه لم يتم إصلاح المشكلة حتى الآن.
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أشار GetHuman-knewmi إلى أنه لم يتم إصلاح المشكلة حتى الآن.
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أشار GetHuman-knewmi إلى أنه لم يتم إصلاح المشكلة حتى الآن.
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أشار GetHuman-knewmi إلى أنه لم يتم إصلاح المشكلة حتى الآن.
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص
أشار GetHuman-knewmi إلى أنه لم يتم إصلاح المشكلة حتى الآن.
أكتوبر ١٠، ٢٠٢٢ ٥:٤١ص