Covering coming off my cards –trying to replace. Spent ** minutes on phone. Customer...

مشكلة خدمة العملاء GetHuman7895042's مع Capital One من أكتوبر ٢٠٢٢

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رقم البطاقة واسم صاحب الحساب ورقم الهاتف والبريد الإلكتروني على الحساب وعنوان الفاتورة والضمان الاجتماعي
The issue in GetHuman7895042's own words
Covering coming off my cards –trying to replace. Spent ** minutes on phone. Customer service asking me to log onto mobile app – requires code via text – can’t do that. Live in Caribbean – cell phone uses local ***-***-**** number – you cannot send text to number. U.S. phone is Vonage – cannot receive texts. All I want is replacement cards.

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Capital One

مشكلة خدمة العملاء
Reported by GetHuman7895042
أكتوبر ٢٠، ٢٠٢٢ - منذ ٤ أشهر
Not resolved
شاهده عملاء 17 حتى الآن
مشكلة مشابهة لـ 124 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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أكتوبر ٢٠، ٢٠٢٢ ١٠:٥٩م