I am overseas and keep getting locked out of my chase visa account. There is no email t...

مشكلة خدمة العملاء GetHuman-janetxxj's مع Chase Credit Cards من مايو ٢٠٢٢

مساعدة بشأن مشكلتي في Chase Credit Cards
The issue in GetHuman-janetxxj's own words
I am overseas and keep getting locked out of my chase visa account. There is no email to fix this and I'm constantly having to pay for international calls to fix a Chase problem. The messages I get are that I'm using a device they don't recognize although it's the same one all these years, and when I ID myself online, they say they don't recognize me - but charge me just the same! How can I get back online without paying international phone call fees every time they lock me out? Toll-free *s don't work from Australia & they don't accept collect calls anymore.

GetHuman-janetxxj did not yet indicate what Chase Credit Cards should do to make this right.

How GetHuman-janetxxj fixed the problem
I had to pay for an international call. I had no verification from your service that you would take any action. Thanks
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مشكلة خدمة العملاء
Reported by GetHuman-janetxxj
مايو ٢٧، ٢٠٢٢ - منذ ٤ أشهر
Fixed
GetHuman-janetxxj shared how to fix
شاهده عملاء 18 حتى الآن
مشكلة مشابهة لـ 156 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
رقم البطاقة المكون من 16 رقمًا
الاسم على الحساب
4 الأخير من SSN
عنوان وصول الفواتير
عيد ميلادك

Timeline

بدأ GetHuman-janetxxj العمل على هذه المشكلة
مايو ٢٧ ١١:٥٦م
أكد GetHuman-janetxxj أن المشكلة قد تم حلها. مرحى!
مايو ٢٨ ١١:٣٨ص