Having random day and night service interruptions with ALL my services in the triple bu...

مشكلة خدمة العملاء GetHuman7683645's مع Comcast من يوليو ٢٠٢٢

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The issue in GetHuman7683645's own words
Having random day and night service interruptions with ALL my services in the triple bundle package. These outages can last from **-** minutes at a time and cannot keep track of the number because it happens numerous times throughout the day and night. It freezes my cable television at night where I CANNOT operate the remote to turn channels as it gives me a error code ***** or ***** . It also freezes WIFI signals to my ECHO DOT Alexa Speaker and cannot use. Also on phone calls I either cannot make a call or get disconnected If I am already on a call. If I am on home Computer it loses internet signal and have to shut It down. These issues happen every summer from June through September and am fed up with such mediocre services that cannot be explained why this is happening by Comcast service because I have had their technicians out to my property every year to find a resolution but to check things over and leave but fail to resolve the cause. I have talked to other Comcast subscribers who have similar service issues so I am far from the only one. So here I am paying nearly *** dollars for interrupted services that cannot be depended on no matter which service I am trying to use. This is an unfixable problem Comcast as this continues to happen year after year and I can count going back *-* years now. What are you going to do because it is not worth the *** dollars that is currently being paid.

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Comcast

مشكلة خدمة العملاء
Reported by GetHuman7683645
يوليو ٣١، ٢٠٢٢ - منذ شهرين
Not resolved
شاهده عملاء 4 حتى الآن
مشكلة مشابهة لـ 629 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
الاسم على الحساب
عنوان وصول الفواتير
آخر أربعة من الضمان الاجتماعي
رقم التعريف الشخصي للحساب

Timeline

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يوليو ٣١ ٨:١٨ص