Tried Directv Stream for a week in April and canceled. I wanted the Choice package bu...
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The issue in GetHuman7456579's own words
Tried Directv Stream for a week in April and canceled. I wanted the Choice package but first, I wanted to do some homework and make sure the quality could match my existing service, which is Youtube TV. After comparing, I thought I would sign up for the Choice package with unlimited DVR and nine month retention - the same as Youtube TV. When I tried to order, I was informed I was not a new customer and the unlimited DVR would cost me $** a month. That is non acceptable to me.**I would like this resolved by signing up for the service with no charge for unlimited DVR as originally offered. $** is not the end of the earth but I don't consider my self anything but a new customer.
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