Hello my name is Lucas and I am the chef*manager of Vegan City Hawaii and I have a comp...

مشكلة خدمة العملاء GetHuman7579333's مع DoorDash من يونيو ٢٠٢٢

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عنوان البريد الإلكتروني في الحساب وعنوان إرسال الفواتير والاسم في الحساب
The issue in GetHuman7579333's own words
Hello my name is Lucas and I am the chef*manager of Vegan City Hawaii and I have a complaint about one of your drivers. He came in to pick up order number DD ****cd** at *:** PM. My **year old employee working the counter told me that the driver was being flirtatious, asking her inappropriate questions and she became very uncomfortable. I told the man that he was out of line talking to a minor like that. He proceeded to follow me into the kitchen screaming, cursing and making threats in front of my entire staff, in addition to several customers eating in the dining room, one of whom was a child under the age of ten who was terrified. I de-escalated the situation and he backed off. But after I told him the wait time, he canceled the order and left in a huff. So to be clear, this is not a complaint to the driver who completed the delivery, but to the violent jerk who initially accepted. I am outraged that my staff was exposed to such vitriol, and I think DoorDash really needs to vet its drivers better because this behavior was unacceptable. If this issue is not resolved I will do everything in my power to discourage anyone I know from ever using this platform again.

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مشكلة خدمة العملاء
Reported by GetHuman7579333
يونيو ٢٨، ٢٠٢٢ - منذ شهرين
Not resolved
شاهده عملاء 3 حتى الآن
مشكلة مشابهة لـ 390 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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يونيو ٢٨ ٧:٢٧ص