I've submitted a previous ticket, and when I call, the system says my account is closed...

مشكلة خدمة العملاء GetHuman-kcavalie's مع FreedomPop من سبتمبر ٢٠١٨

17 من المشاهدات | 1198 مماثل | 0 يتابع
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اسم صاحب الحساب وعنوان إرسال الفواتير ورقم الهاتف في الحساب وآخر 4 أرقام من SSN
The issue in GetHuman-kcavalie's own words
I've submitted a previous ticket, and when I call, the system says my account is closed. So, I thought it was resolved. I'm also told I didn't cancel within the trial period, but I'm certain I did. When I called the number during trial period, it always said cancelled. I never received nor activated anything. *My * main concerns*goals: **) Refund amount taken in error.**) Cancel Account.**My Credit Card statement shows Freedom Pop attempting to withdraw payment the last * months* however, there hasn't been sufficient funds, partly due to this, but also because it's suspected my identity was used by someone else, and they applied for various things, *I don't know how to even begin the login process. I never received an email with account information so although I've read how to cancel the acct. online, I have no idea how to login to do this. **Please help**Thanks

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FreedomPop

مشكلة خدمة العملاء
Reported by GetHuman-kcavalie
سبتمبر ٢٨، ٢٠١٨ - منذ ٤ أعوام
Not resolved
شاهده عملاء 17 حتى الآن
مشكلة مشابهة لـ 1198 آخرين
عملاء 0 الذين يتابعون ذلك

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