I tried to cancel my service but it says I have another device. I don’t! Also I paid...

مشكلة خدمة العملاء GetHuman-leftsock's مع FreedomPop من سبتمبر ٢٠١٨

13 من المشاهدات | 1199 مماثل | 0 يتابع
مساعدة بشأن مشكلتي في FreedomPop
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The issue in GetHuman-leftsock's own words
Deactivate and cancel my account ... I tried to cancel my service but it says I have another device. I don’t! Also I paid $** in top up credits that never posted to my account but when I looked at my bank statement it shows I paid. I have since canceled service without my credits ever showing. Also, I’d like my email and bank info registered with FreedomPop to be removed. How and when will I be refunded for the $** credit that never posted prior to canceling? My user email is *****@***.com
I paid $** in topup credits that never posted to the account prior to canceling. My bank statement shows I was charged. I want my account deactivated and service canceled. Also a refund of the $** for the credits that never posted.
Deactivate my account. Cancel my service. Refund me the credits that never posted but was charged.
I gave FreedomPop a try and wasn’t satisfied
I tried calling but was transferred to an automated person that just says goodbye.
How GetHuman-leftsock fixed the problem

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FreedomPop

Basic plan
مشكلة خدمة العملاء
Reported by GetHuman-leftsock
سبتمبر ٢٨، ٢٠١٨ - منذ ٤ أعوام
Not resolved
شاهده عملاء 13 حتى الآن
مشكلة مشابهة لـ 1199 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
اسم صاحب الحساب
عنوان وصول الفواتير
رقم الهاتف على الحساب
مشاركة 4 أرقام من شبكة الأمان الاجتماعي

Timeline

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