RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact...

مشكلة خدمة العملاء GetHuman1369816's مع FreedomPop من أكتوبر ٢٠١٨

20 من المشاهدات | 1381 مماثل | 0 يتابع
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اسم صاحب الحساب وعنوان إرسال الفواتير ورقم الهاتف في الحساب وآخر 4 أرقام من SSN
The issue in GetHuman1369816's own words
RE: ******-****** raised **.**.** *:**pm.*I have had endless trouble trying to contact you as password reset has failed * times and I do not have my tel no. required when I try to phone you.*my initial question (ref above) was about how to activate the sim. At the time I felt the reply was inadequate and decided to not pursue my membership of your service. After ** hours you wrote to inform me that you considered the query resolved.*It has recently come to my attention, due to me now going into unauthorised overdraft for which I will now incur bank charges, that you have since this date been charging me every month for a service I have never received or used.*This is unacceptable and I expect all monies taken to be refunded to me immediately. If this is not done I will have no choice but to escalate my complaint to the ombudsman for satisfactory resolution.**Regards**Daniel Hancock

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FreedomPop

مشكلة خدمة العملاء
Reported by GetHuman1369816
أكتوبر ١٨، ٢٠١٨ - منذ ٤ أعوام
Not resolved
شاهده عملاء 20 حتى الآن
مشكلة مشابهة لـ 1381 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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أكتوبر ١٨، ٢٠١٨ ٣:٣٧م
أكتوبر ١٨، ٢٠١٨ ٣:٣٧م