Freedompop access isn't working

GetHuman5943000's مشكلة دعم الجهاز مع FreedomPop من أبريل ٢٠٢١

مساعدة بشأن مشكلتي في FreedomPop
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إذا كنت تواجه صعوبات فنية في خدمات Verizon ، فالرجاء إعادة تعيين هاتفك أو إحضار الهاتف إلى متجر Verizon. إذا كانت المشكلة تتعلق بخدمة الخلية ، فالرجاء التحقق من منطقتك لمعرفة ما إذا كانت Verizon معطلة.
The issue in GetHuman5943000's own words
Trying to get back my freedompop connection! ... My PC computer network has wifi and my phone has wifi connected through that.* I did recently do a windows update. My phone connection to freedompop won't work recently. I tried reinstalling the freedompop app and messenger but they won't work.*I get a errors message, saying "General error. there was an error trying to communicate with the server. please try again." this keeps displaying on my cell phone, and the message saying freedompop setup is trying to locate user for device.* I found that the website is working again and signed in but I am still having same problem on my cell phone.*My phone number associated with my account on freedompop is ***-***-*****I am using a smart phone Samsung Galaxy S*
they fixed the website but the mobile phone connection still won't work. I am not able to make calls or text, or receive.
Fix my connection please!
I use the freedompop often. and need it to order online for things.
I have tried reinstalling the freedompop apps for my phone, and rebooted my phone too. and sent emails to freedompop costumer service. I have not got a reply!
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FreedomPop

Freedompop.com
مشكلة دعم الجهاز
Reported by GetHuman5943000
أبريل ٢٠، ٢٠٢١ - منذ عام واحد
Not resolved
شاهده عملاء 40 حتى الآن
مشكلة مشابهة لـ 357 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
اسم صاحب الحساب
عنوان وصول الفواتير
رقم الهاتف على الحساب
مشاركة 4 أرقام من شبكة الأمان الاجتماعي

Timeline

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أبريل ٢٠، ٢٠٢١ ١:٤٩ص