Yesterday at approximately *:** pm, I boarded bus GLI **** from Tulsa Oklahoma going to...

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الاسم على التذكرة ، رقم الحجز ، رقم التذكرة ، تواريخ السفر ، رقم التأكيد ، الوجهة ، عنوان البريد الإلكتروني عند الحجز ، عنوان الفاتورة ، وهاتف الفوترة
The issue in GetHuman7443104's own words
Yesterday at approximately *:** pm, I boarded bus GLI **** from Tulsa Oklahoma going to Amarillo Texas. On said ride, the bathroom had not been serviced and therefore I was forced to smell human waste for a * hour ride. I was verbally assaulted by the maitre de in Tulsa Oklahoma because of my not having **.** for a *rd bag. He was extremely rude to alot of customers. So once we got to moving, I eventually fell asleep. When I woke up I seen the guy sitting next to me pissing in a bottle. Of course I was traumatized by this, so I became highly irritated and began to get angry. So the driver said that he was going to terminate my ride. He pulled over to a gas station and told me that I had to get off before finding out what the problem was. Once he was told by All the passengers he took the man up to the front with the bottle of **** and allowed him to continue with the ride. So this type of behavior is acceptable obviously for white people because he's white male and I am a black female. I feel disrespected and humiliated. You stress on your website and the phone about safety and cleanliness but thats soooooooo not true. I would like a full refund and my **.** dollars back and a free complimentary bus ticket to any place of my choosing. I will be seeking legal representation on this matter if I can't get this resolved.

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Greyhound

مشكلة خدمة العملاء
Reported by GetHuman7443104
مايو ١٤، ٢٠٢٢ - منذ ٥ أشهر
Not resolved
شاهده عملاء 9 حتى الآن
مشكلة مشابهة لـ 121 آخرين
عملاء 0 الذين يتابعون ذلك

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