This problem was solved. The shipping address was corrected.

مشكلة خدمة العملاء GetHuman7730681's مع HP من أغسطس ٢٠٢٢

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الاسم ورقم الطلب وعنوان إرسال الفواتير وعنوان البريد الإلكتروني على الحساب ورقم الهاتف في الحساب
The issue in GetHuman7730681's own words
I ordered a printer earlier today, Order No. H*********. When I got the notice of my order through email, I noticed that the shipping address was wrong, not the city or state but the unit number or apartment number to which the printer was to be delivered. Subsequently I spent a good half-hour on the phone with a customer-service rep. to correct this error. When I ended the call, I thought the error had been corrected. Just minutes ago, however, I looked at my email and found a shipping notice had been sent by HP. That notice had the WRONG unit*apartment number. The printer is bulky and heavy and it will have to be delivered right to my door, and now just where that door is is not rightly indicated within the shipping address. I would suppose that the shipper (Fed Ex? USPS?) will need to be notified about the correct door to deliver the printer to. I would like some help with this either by email or phone: *****@***.com or ***-***-****.

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HP

مشكلة خدمة العملاء
Reported by GetHuman7730681
أغسطس ١٦، ٢٠٢٢ - منذ شهرين
Not resolved
شاهده عملاء 3 حتى الآن
مشكلة مشابهة لـ 328 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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أغسطس ١٦ ١١:٣٦م