Attention to: Audie Smith - Customer Service Supervisor*Hi Audie Smith, **Since last...

مشكلة خدمة العملاء GetHuman7974415's مع Home Depot من نوفمبر ٢٠٢٢

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The issue in GetHuman7974415's own words
Attention to: Audie Smith - Customer Service Supervisor*Hi Audie Smith, **Since last time on October **, ****, we have solved the problem with the GE gas stove that I purchased with manufacture defect, we had agreed and settled by a replacement order, which should be deliver on Nov **th, ****.**And so far I’m not hearing any updates on this shipment.*So I’m kind of worry, would it be deliver on time as the manufacture promised? **Can you check the updates and let me know please ? *Thank you very much !*Best regards,*Susana *————————————————————*Hi Susana, **Thank you again for reaching out to us and allowing me to help! Here is what we accomplished today :) *Order * W*********: Refund pending due to a tech error, submitted fix. Refund will process in ** to ** hours. Sent E Gift Card for $** for delay in refund. *Order * WP********: Reached out to GE regarding replacement for defective unit, delivery date scheduled for November **th, ****. GE stated if they have a sooner delivery date they will reach out to you to schedule :). I checked on your refund and it is pending due to requiring a physical register. Please visit the store located at *** Alakawa St, Honolulu, HI, *****, US to process your refund. *For your peace of mind, here is a screen shot of our systems. Highlighted is what we did today :) It confirms your replacement delivery date for ******** *image*.jpeg*Susana, it was a pleasure assisting you today! I am glad I was able to smooth everything over for you! Please do not hesitate to reach out if you should need anything else. **Audie Smith *Customer Service Supervisor

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Home Depot

مشكلة خدمة العملاء
Reported by GetHuman7974415
نوفمبر ٢٤، ٢٠٢٢ - منذ شهرين
Not resolved
شاهده عملاء 2 حتى الآن
مشكلة مشابهة لـ 560 آخرين
عملاء 0 الذين يتابعون ذلك

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