Hello! My family booked through your website two places to stay in Japan in the cities...

مشكلة خدمة العملاء GetHuman-asgand's مع HomeAway.com من مارس ٢٠١٩

18 من المشاهدات | 1061 مماثل | 0 يتابع
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The issue in GetHuman-asgand's own words
Hello! My family booked through your website two places to stay in Japan in the cities of Tokyo and Osaka. The booking took place through the Travelmob service, which is your partner and to the site of which we were redirected via your official website.*Reservation number Property ID ******** Reservation ID *E*BX-ARB*-ASKD) and Property ID ******** Reservation ID *E*BZ-CY**-BQZQ). Cash was deducted from our light immediately after making your reservation.*After a short time, the booking data was canceled at the initiative of your official partner.*Currently, the money for canceled reservations are not returned to me.*In this regard, my son and I are not able to pay for accommodation in another hotel.*Also for this reason, we cannot issue a visa to Japan so far.*I ask you to take urgent measures to return the specified money for unconfirmed bookings.*Sincerely, Alexander.

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HomeAway.com

مشكلة خدمة العملاء
Reported by GetHuman-asgand
مارس ١٢، ٢٠١٩ - منذ ٤ أعوام
Not resolved
شاهده عملاء 18 حتى الآن
مشكلة مشابهة لـ 1061 آخرين
عملاء 0 الذين يتابعون ذلك

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