I’m ** years old and can’t get verification of my age with Juul to place an order!

مشكلة خدمة العملاء GetHuman2822194's مع Juul من أبريل ٢٠١٩

23 من المشاهدات | 4252 مماثل | 0 يتابع
مساعدة بشأن مشكلتي في Juul
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اسم المستخدم وكلمة المرور وعنوان البريد الإلكتروني في الحساب
The issue in GetHuman2822194's own words
Order pod refills ... I went to create an account on juul.com yesterday for the *st time. I followed the directions by taking a picture of the front & back of my California drivers license and a current head shot (as required). I’m ** years old and I received a reply that “they could not verify my age”?!**I have attempted to contact customer service online to see how to resubmit and have been unsuccessful.**What should I do to establish*verify I am way over ** years old so I can place my order?
I provided exactly what was asked (I.e. front & back of my California driver license and snapshot of me same day)
I want my age verified so I can place my order and future orders
Tried to login and start over and cannot do!
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Juul

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مشكلة خدمة العملاء
Reported by GetHuman2822194
أبريل ٢٧، ٢٠١٩ - منذ ٣ أعوام
Not resolved
شاهده عملاء 23 حتى الآن
مشكلة مشابهة لـ 4252 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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