Hi iv been trying to get in contact with someone through the support section on the Juu...

مشكلة خدمة العملاء GetHuman2890582's مع Juul من مايو ٢٠١٩

مساعدة بشأن مشكلتي في Juul
First: share to improve GetHuman2890582's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2890582 may need:
اسم المستخدم وكلمة المرور وعنوان البريد الإلكتروني في الحساب
The issue in GetHuman2890582's own words
Hi iv been trying to get in contact with someone through the support section on the Juul website but Im having trouble and just keep getting directed to a Juul replacement request.*I have a monthly subscription for Juul pods and usually we don’t have a problem besides the odd leaky pod or two (more frequent however since the*new technology pods). However this month I placed a rather large order exceeding $*** as I am traveling abroad in two weeks . I ordered ** packs but received ** of the * pod packs instead of ** of * pod packs . Not a huge deal but with traveling it Is an add inconvenience and annoyance as the amount of added waste was completely unneeded. Unfortunately though thats not where it ended. Upon opening we realized several pods were*already leaking in the sealed packaging they had been shipped in . So out of curiosity we opened and tested every pod and to our surprise almost all the pods had a leak problem or were not functioning to ***% . We have never experienced anything like this and are really disappointed since we do have such a love for our Juuls as a smoking alternative. It really does surpass all other E-cigarettes in the current market as you can see by my account*history we’ve been a fan for a while . I do just hope this situation can be*corrected in time as with my travel plans we are limited on time .

GetHuman2890582 did not yet indicate what Juul should do to make this right.

How GetHuman2890582 fixed the problem

We are waiting for GetHuman2890582 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Juul's attention and get better help faster. Tap below to get started.
هل تواجه مشكلات Juul أيضًا؟
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Juul

مشكلة خدمة العملاء
Reported by GetHuman2890582
مايو ٩، ٢٠١٩ - منذ ٣ أعوام
Not resolved
شاهده عملاء 16 حتى الآن
مشكلة مشابهة لـ 4487 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

بدأ GetHuman2890582 العمل على هذه المشكلة
مايو ٩، ٢٠١٩ ٢:٥٨ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١٢:٥٧ص
أشار GetHuman2890582 إلى أنه لم يتم إصلاح المشكلة حتى الآن.
مايو ١٣، ٢٠١٩ ١:٤٣م