Received a End of Benefits Notice on **********. I am attempting to find out about the...

Received a End of Benefits Notice on **********. I am attempting to find out about the Extended Benefits which were supposed to be in place prior to the Pandemic EB went into effect. I had received the information indicating that I had exhausted my regular benefits and would need to exhaust the PEUA benefits prior to be able to received the regular EBs. Pursuant to the notice received on ********** it appears that I no longer am able to collect on the standard EB of ** weeks. Its almost as thought the online and telephone systems have forgotten about the EB in existence prior to the pandemic. Please advise or direct me to someone who may be able to assist with this issue. I have attempted to reach someone by using the claims number and sending them an email, but was unsuccessful with either resource.*Thank you, Ms. Brown