I filed my claim and of March ****. They have already released and taken the first week...

I filed my claim and of March ****. They have already released and taken the first weeks claim. I was told I needed to get verified thru a third party Id.me service and once verified thru them it would take **-** days to start receiving my benefits. It's been three months since my new claim started and I have already been verified with Id.me bur have not received one cent. Calling doesn't help either because the automated system says there's no further payment info after the first weeks claim and I've been calling for weeks on end and get the same msg each time "Our representatives are currently all busy and no one can take your call" and then they hang up on me. I need to know when my will start to receive my unemployment.