I had to do a factory reset on my phone. I put my email in but Google said the password...

مشكلة خدمة العملاء GetHuman7627985's مع Spotify من يوليو ٢٠٢٢

مساعدة بشأن مشكلتي في Spotify
First: share to improve GetHuman7627985's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7627985 may need:
الاسم الموجود بالحساب وتاريخ ميلادك والرمز البريدي للحساب وعنوان البريد الإلكتروني للحساب
The issue in GetHuman7627985's own words
I had to do a factory reset on my phone. I put my email in but Google said the password wasn't correct. So I had to make a new account. I have had Spotify for ever and I don't want to lose my music. I pay for the service with .y debit card each month. I have my old email address and username. But no password. I just want to update my Spotify account with my new Google account.

GetHuman7627985 did not yet indicate what Spotify should do to make this right.

How GetHuman7627985 fixed the problem

We are waiting for GetHuman7627985 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
هل تواجه مشكلات Spotify أيضًا؟
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


مشكلة خدمة العملاء
Reported by GetHuman7627985
يوليو ١٢، ٢٠٢٢ - منذ ٣ أشهر
Not resolved
تمت رؤيته من قِبل عميل 1 حتى الآن
مشكلة مشابهة لـ 620 آخرين
عملاء 0 الذين يتابعون ذلك


بدأ GetHuman7627985 العمل على هذه المشكلة
يوليو ١٢ ٩:٤٤م