I had to do a factory reset on my phone. I put my email in but Google said the password...

مشكلة خدمة العملاء GetHuman7627985's مع Spotify من يوليو ٢٠٢٢

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The issue in GetHuman7627985's own words
I had to do a factory reset on my phone. I put my email in but Google said the password wasn't correct. So I had to make a new account. I have had Spotify for ever and I don't want to lose my music. I pay for the service with .y debit card each month. I have my old email address and username. But no password. I just want to update my Spotify account with my new Google account.

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Spotify

مشكلة خدمة العملاء
Reported by GetHuman7627985
يوليو ١٢، ٢٠٢٢ - منذ ٣ أشهر
Not resolved
تمت رؤيته من قِبل عميل 1 حتى الآن
مشكلة مشابهة لـ 620 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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يوليو ١٢ ٩:٤٤م