My car was rear-ended on ********** by and uninsured driver. The State Farm claims spe...

مشكلة خدمة العملاء GetHuman-wayneigo's مع State Farm من ديسمبر ٢٠١٨

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The issue in GetHuman-wayneigo's own words
My car was rear-ended on ********** by and uninsured driver. The State Farm claims specialist was assigned on ****** she is located on the east coast, two hours ahead of of the time zone I live in. I have made a number of calls to the claims specialist to discuss my claim. Each time I called she was not in her office, and I left a message with the time she could return my call. She has not called back when request. The claim specialist emailed me stating she attempted to call me a number of times, each time at a time I was not home. I requested to have a different Property Claim Specialist from the west coast assigned to my claim, which is one hour behind my time zone. She has refused to have my claim reassigned to a claims specialist who is in a time zone where they are more available to take my calls.**My claim needs to be reassigned to a a Property Claim Specialist on the west coast who is be better able and more willing to process my auto claim.

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State Farm

مشكلة خدمة العملاء
Reported by GetHuman-wayneigo
ديسمبر ١١، ٢٠١٨ - منذ ٤ أعوام
Not resolved
شاهده عملاء 14 حتى الآن
مشكلة مشابهة لـ 369 آخرين
عملاء 0 الذين يتابعون ذلك
Items needed
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عنوان الحساب
أسم الحساب
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