My car was rear-ended on ********** by and uninsured driver. The State Farm claims spe...
مشكلة خدمة العملاء GetHuman-wayneigo's مع State Farm من ديسمبر ٢٠١٨
14 من المشاهدات | 369 مماثل | 0 يتابع
مساعدة بشأن مشكلتي في State Farm
What went wrong?
Waiting to see what went wrong with our suggestion for how to get State Farm help.
First: share to improve GetHuman-wayneigo's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-wayneigo's own words
My car was rear-ended on ********** by and uninsured driver. The State Farm claims specialist was assigned on ****** she is located on the east coast, two hours ahead of of the time zone I live in. I have made a number of calls to the claims specialist to discuss my claim. Each time I called she was not in her office, and I left a message with the time she could return my call. She has not called back when request. The claim specialist emailed me stating she attempted to call me a number of times, each time at a time I was not home. I requested to have a different Property Claim Specialist from the west coast assigned to my claim, which is one hour behind my time zone. She has refused to have my claim reassigned to a claims specialist who is in a time zone where they are more available to take my calls.**My claim needs to be reassigned to a a Property Claim Specialist on the west coast who is be better able and more willing to process my auto claim.
GetHuman-wayneigo did not yet indicate what State Farm should do to make this right.
I have an issue with State Farm too
How GetHuman-wayneigo fixed the problem
We are waiting for GetHuman-wayneigo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common State Farm customer problems.