Bought phone and prepay card and the sim card inside my phone didn't match the sim red...

مشكلة خدمة العملاء GetHuman7615545's مع T-Mobile من يوليو ٢٠٢٢

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اسم صاحب الحساب ورقم الهاتف في الحساب وعنوان إرسال الفواتير وعنوان البريد الإلكتروني والأرقام الأربعة الأخيرة من SSN والرقم السري / كلمة المرور في الحساب
The issue in GetHuman7615545's own words
Bought phone and prepay card and the sim card inside my phone didn't match the sim red card. I am afraid to put personal information on the new phone and don't even know if I have T Mobile or simple mobile phone service. Why would you sale a brand new phone with a sim red card pre pay that doesn't match the new phone sim card. I can't get a person with TMobil nor with simple mobile. The GPS picks up a different country and something keep changing my settings by it self on my new Blue View * Smartphone

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مشكلة خدمة العملاء
Reported by GetHuman7615545
يوليو ٨، ٢٠٢٢ - منذ ٣ أشهر
Not resolved
شاهده عملاء 7 حتى الآن
مشكلة مشابهة لـ 688 آخرين
عملاء 0 الذين يتابعون ذلك

Timeline

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يوليو ٨ ٧:٥٢م