ComEd Customer Service

Contact ComEd & solve common issues

Use ComEd's Phone Number

ComEd's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about ComEd. Below you will also find the phone and non-phone-based contact information we've gathered.

ComEd: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for ComEd.
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Click below to show 1 more questions, answers, and complete guides to common ComEd customer support problems.

Contacting ComEd customer support

Below you can compare and contrast the 4 ways to contact ComEd by looking at which ones are the fastest and which ones other customers recommend the most for solving ComEd customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact ComEd across the following channels: Phone, Facebook, Web, Twitter.

Phone number / contactWaitVotes
800-334-7661
Customer Service
24 mins550
facebook.com/ComEd
Customer Service
2 mins317
Online Help at comed.com
Customer Service
< 2 hrs189
https://twitter.com/ComEd
Customer Service
12 mins403

Recent reasons customers contacted ComEd:

I’m trying to see how many units I have on my bill
Micro standard nano sim SD slots
Do you still pickup old appliances, if I have purchased a new energy efficient one?*I h...
What is my account number
Wind damage limb to close to power need help I'm **
I would like to know why my billing charge has increased so much from one month to the next.
I live at **** Pontiac in Wilmette. We have a large ComEd electric box outside our hom...
I want to sign up for a new apartment account
My name is Barbara R. Siler, I'm a new customer for ComEd* I'm texting in regards to my...
I turned of my device for *** Stryker ave Joliet I’ll ***** with a refund do. *I have n...
I am behind in the electric bill and my power was shut off. I just paid what I could to...
I am a senior citizen whose small freezer in my garage stopped working without my knowl...
When will my light be back on
My lights are out i payed the bill its been a hour and still no service
There is a street light out in front of our house. *N*** Sift Rd. Lombard...

Help me with my issue

Does GetHuman work with ComEd?

GetHuman does not work with ComEd's customer support operations, directly or in any other way. GetHuman has no partnership or relation to ComEd at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check ComEd's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting ComEd at a Glance

ComEd has no chat option
ComEd has no customer email
ComEd has 1 help forum
ComEd has 1 twitter handle
ComEd has 1 facebook page
Contact information overview

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