Ticketmaster Phone Number

Calling Ticketmaster customer service faster by GetHuman

800-745-3000
Customer service
Current Wait: 25 دقيقة (25m avg)
Hours: Mon-Sat 9am-6pm, Sun noon-6pm EST; best time to call: 9:01am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: من الضروري للغاية الضغط على 0 عندما تكون في جزء الرسالة الآلي إذا كنت تريد التحدث إلى شخص حقيقي.

Reasons customers like you called recently

A friend of mine (Greg Furst) transferred me two (*) tickets to the upcoming Bruins gam...
I'm looking for help with a refund. I have gone through the FAQ and contact us page to...
I bought * tickets online want to make sure they are handicap accessible
I want to transfer my tickets to a person and I don’t know how to do it can someone cal...
Want to find out about existing tickets for Rodger Waters concert September *th **** ca...
I am wanting to purchase tickets for the Bad Bunny concert in las Vegas but I see all o...
I bought tickets to a Rockies baseball game and it charged my card, but they aren’t sho...
Can’t find my tickets or confirmation email
Will I pay fees if I purchase tickets directly from Ticketmaster office at the venue*If...
I cannot log into Account Manager to access tickets I purchased. It is supposed to be...
Good morning,*I am beyond frustrated with your company. I purchased tickets for the Bro...
I trying to figure out more information on some Kevin Gates tickets I bought , my ex wo...
******* ticket info . I order resale tickets to pussycat dolls via Ticketmaster before...
I want to tickets of a year ago I’m waiting for a concert it was supposed to happen thi...
I Applied for cash back for a concert, as per email I received the cash back will be de...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Ticketmaster's Phone-Based Customer Care

Ticketmaster is a ticket sales company that operates throughout the United States and within several other countries. As one of the top ticket sellers in the country, Ticketmaster gets a lot of customer service requests each and every day.

Why Do People Call Ticketmaster Customer Support?

People call Ticketmaster customer support for a range of reasons, including:

  • Questions about ticket orders
  • Ticket delivery tracking
  • Questions about premiums that come with tickets
  • Requests for changes, refunds or cancellations
  • Technical support for using the Ticketmaster website or mobile app
  • Problems with printing or using a ticket

Best Practices for Calling Ticketmaster Customer Service

Here are some of our best tips for helping to ensure that your call to Ticketmaster customer service goes smoothly:

  • Make sure you are calling the right number. Ticketmaster has different numbers in the countries in which it operates. In addition, it has a separate TDD number for people who are deaf or hearing impaired, as well as a dedicated line for people who have purchased tickets to "arts" events, including the ballet and the symphony.
  • Before calling, make sure that you have any necessary information in front of you. This information may include ticket confirmation numbers, dates and times of events, billing statements from your credit card company or any correspondence between you and Ticketmaster that is relevant to your case.
  • Have pen and paper handy so you can take notes during your call. You may need to record confirmation or cancellation numbers or take down the name of the representative who assists you.

How do Consumers Feel About Calling Ticketmaster Customer Service?

Ticketmaster has historically had customer relations problems, primarily due to the company adding additional fees to ticket prices that were not always obvious at the beginning of the purchase process.

Another issue is that since Ticketmaster is a third-party business that does not actually own the venues it sells tickets for, the company has limited power when it comes to addressing problems with a specific venue.

What Kind of Issues can Ticketmaster Customer Service Representative Resolve?

Ticketmaster customer service representatives can resolve a range of issues, including questions about tickets and ticket delivery, issues surrounding credit card charges and ticket pricing, and the possibility that a ticket was issued for the wrong class of seating.

Customer support agents can also, when possible, assist with ticket changes and refunds.

What Can't Be Resolved With a Call to Ticketmaster Customer Service?

Venues set their own policies on some issues, such as seating and age-restrictions: Ticketmaster isn't able to intervene if a customer purchases tickets to a show without understanding these policies. In many cases, tickets are non-refundable and Ticketmaster is not authorized to initiate refunds to purchasers.

Individuals who purchase tickets issued by Ticketmaster through a third party, such as a "scalper" or someone who sells tickets on eBay or Facebook, often have no protection against fraud. Ticketmaster is not obligated to assist individuals who purchase a ticket through an unauthorized seller.

What Should You Do If You Have an Unsuccessful Call with Ticketmaster?

If you've tried resolving an issue or getting an answer to a question by calling Ticketmaster and yet hung up the phone feeling dissatisfied, don't give up. You may still have options.

  • First, review any notes that you took during your original call. If you don't have any notes, try and recall what happened during your conversation and write it down. This information can be very helpful if you have to escalate your case.
  • Next, call Ticketmaster back. The next representative you speak to may be better able to assist you.
  • If a second call does not resolve your problem, consider getting in touch with Ticketmaster through a different method. If you have already purchased your ticket, log into your account online and request a live chat. Other options include getting in touch via email or through social media. All of these options have the advantage of providing you with a written transcript of your conversation.
  • If Ticketmaster remains unresponsive, Try sending a letter through postal mail. Be sure to request tracking and delivery confirmation. This is not a fast option, but it does show Ticketmaster that you are serious about this issue and your letter may end up in the hands of somebody who will be able to take the time to read it and take effective action on your case.

Customer Number 800-745-3000 - by the Numbers

رقم الهاتف للاتصال800-745-3000
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهبيع التذاكر
ساعات مركز الاتصالMon-Sat 9am-6pm, Sun noon-6pm EST
أفضل وقت للاتصال9:01 صباحا
انتقل متاهة الهاتف إلى إنسانمن الضروري للغاية الضغط على 0 عندما تكون في جزء الرسالة الآلي إذا كنت تريد التحدث إلى شخص حقيقي.
متوسط الانتظار
الانتظار الحالي25
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، تويتر ، البريد الإلكتروني ، الويب
جودة الاتصال80%
جودة المساعدة53%
تصويت العملاء6,859
تم آخر تحديث للمعلوماتMon Apr 12 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Ticketmaster's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Ticketmaster ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Ticketmaster مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Ticketmaster لأن 136,638 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 800-745-3000 Track an Order, Missing Tickets, Purchase Tickets, Refund a Charge, Special Request ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Ticketmaster الذي تتصل به موظفين من West Virginia, Texas, Virginia, Canada وهو مفتوح Mon-Sat 9am-6pm, Sun noon-6pm EST وفقًا للعملاء. في المجموع ، يمتلك Ticketmaster 3 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Ticketmaster ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Ticketmaster - by phone or otherwise

على الرغم من أن 800-745-3000 هو أفضل رقم مجاني لـ Ticketmaster ، إلا أن هناك 6 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Ticketmaster الآخرين ، هي من خلال الاتصال برقم هاتف 800-653-8000 لقسمهم دعم المعجبين الأمريكي. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر 800-653-8000 مقابل دعم المعجبين الأمريكي. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Ticketmaster فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Ticketmaster.

What is GetHuman's Relationship to Ticketmaster?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Ticketmaster. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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