Vodafone (UK) Phone Number

Calling Vodafone (UK) customer service faster by GetHuman

0870-0700191
Customer service
Current Wait: 109 دقيقة (89m avg)
Hours: 24 hours, 7 days; best time to call: 1:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: اتبع المطالبات للاستعلام عن فاتورة

Reasons customers like you called recently

I have a new Samsung s** fe. How do I get the notification light at top of screen to wo...
Have one of your communication cable chambers (Road) in the road outside my house, just...
I have a Vodafone account payg big bundle. I renew it once a month. £**PM I top up earl...
I would like to get broadband and phone as a new customer
I lost my phone last night with videophone pay and go sim card . So I bought new phone...
My huawei p**pro has screen locked with huawei on show and I can't turn off or get the...
Hi i want to cancle.my contract. Kindly contact me
I have lost my phone and need it blocked as someone is using it
I signed up to pay * by mistake while trying to sort out another issue. I want to go ba...
Welcome to Vodafone Worldwide*In England. *I was an Egyptian client in to your company...
hello, I'm Tinka Flin I want to report that the phone I took was and it's been three m...
Is it a good idea to keep your Vodafone account in credit.*Now there shops are closed m...
Actually I am having network issue since yesterday my net pack is full it is going to e...
The d.w.p. have ordered me a Vodafone Donegal it was sent to the d.w.p in Blackpool the...
They are useless. The email address you give does not work. I have almost no connection...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Vodafone (UK)'s Phone-Based Customer Care

Vodafone (UK) is a telecommunications company that provides mobile phone and broadband Internet service. With over 17.8 million subscribers, it isn't surprising that Vodafone (UK) receives a lot of customer service calls.

Why Do People Call Vodafone (UK) Customer Support?

People call Vodafone for a range of reasons, including:

  • Starting new service
  • Changing or canceling service
  • Technical support
  • Scheduling a technician's visit
  • Billing questions
  • Reporting a lost or stolen advice

Best Practices for Calling Vodafone (UK) Customer Service

To help ensure that your call to Vodafone (UK) goes quickly and smoothly, consider the following:

  • Call the correct number at the correct time. There are different phone numbers for consumer and business accounts. There is also a separate number for international calls.
  • Check the time. Customer service is available for pay monthly accounts and for lost/stolen phones 24/7. Pay-as-you-go and home broadband accounts have phone-based customer service from 8 am to 9 pm, and you can upgrade or cancel your account from 8 am to 8 pm daily.
  • Before placing your call, gather any necessary documentation, including your account number, bills, proof of payment (such as a statement from your bank or credit card company) and any correspondence between you and Vodafone (UK) regarding your case
  • If you are calling for help with a device, have it in front of you so that you can troubleshoot along with the customer service representative.
  • Taking notes during your call is often a wise idea. Have pen and paper handy.

How do Consumers Feel About Calling Vodafone (UK) Customer Service?

In 2016, Vodafone was fined $4.6 million pounds for various violations, including a failure to respond to customer complaints properly. Unfortunately, it seems as though customer service has not improved much. In 2019, Vodafone (UK) was voted the worst mobile phone provider in the country.One in five respondents indicated that they had received poor customer service from Vodafone.

What Kind of Issues can Vodafone (UK) Customer Service Representative Resolve?

Vodafone UK customer service representatives can resolve a wide range of issues over the phone. These can include some basic troubleshooting of devices and services, upgrades or cancellations of plans, purchasing new services, setting up technician appointments and addressing billing inquiries.

What Can't Be Resolved With a Call to Vodafone (UK) Customer Service?

While a customer service representative can troubleshoot some issues with devices and systems, they are unable to perform repairs remotely. If you are having problems with a device you may need to bring or mail it to a repair center. Your Vodafone (UK) representative may be able to direct you to a repair center or provide you with a pre-printed mailing label.

Early, some broadband issues may require a repair visit from a technician. A customer service representative can schedule a visit for you.

What Should You Do If You Have an Unsuccessful Call with Vodafone (UK)?

Get off the phone with a Vodafone (UK) customer service agent and feel as though you did not accomplish anything, don't give up. You may still have options for obtaining a resolution.

  • First, review any notes that you took during your original call. This information can be very helpful when you explain your concerns to another Vodafone (UK) agent. If you didn't take notes during your call, write down or type out what you remember from your conversation.
  • Your next step is to call back. You may be in luck and the next representative you speak to could have more training or experience and actually be able to resolve your issue.
  • If you can't resolve your issue with Vodafone (UK), Try getting in touch via a different method. Vodafone does offer a live chat option that offers the benefit of providing a transcript of your conversation. Vodafone (UK) also monitors its social media accounts, so that is another option.
  • Another option is to use Vodafone (UK)'s community message boards and ask for help from other uses or the board monitors.
  • Vodafone (UK) also has a separate complaint department that you can access from its website. You can submit a complaint via email or postal mail.
  • If all else fails, you can file a complaint with Ofcom, the UK regulator of telecommunications companies.

Customer Number 0870-0700191 - by the Numbers

رقم الهاتف للاتصال0870-0700191
إعادة الاتصال متاحلا
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال1:15 مساءً
انتقل متاهة الهاتف إلى إنساناتبع المطالبات للاستعلام عن فاتورة
متوسط الانتظار
الانتظار الحالي109
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، البريد الإلكتروني ، الويب ، تويتر
جودة الاتصال79%
جودة المساعدة75%
تصويت العملاء641
تم آخر تحديث للمعلوماتSat Apr 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Vodafone (UK)'s Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Vodafone (UK) ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Vodafone (UK) مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Vodafone (UK) لأن 14,244 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 0870-0700191 Technical support, Change plan, Cancel order, Payment arrangement, Account access ومشكلات خدمة العملاء الأخرى. بدلاً من محاولة الاتصال Vodafone (UK) ، نوصيك بإخبارنا بالمشكلة التي تواجهها ومن ثم الاتصال بها عبر الهاتف أو البريد الإلكتروني أو الويب أو تويتر. إجمالاً ، يمتلك Vodafone (UK) 2 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى ممثلي Vodafone (UK) ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Vodafone (UK) - by phone or otherwise

على الرغم من أن 0870-0700191 هو أفضل رقم مجاني لـ Vodafone (UK) ، إلا أن هناك 5 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Vodafone (UK) الآخرين ، هي من خلال الاتصال برقم هاتف +44-7024017198 لقسمهم دعم فني. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر consumer@help.vodafone.co.uk مقابل Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Vodafone (UK) فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Vodafone (UK).

What is GetHuman's Relationship to Vodafone (UK)?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Vodafone (UK). For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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