What Do I Do If I'm Missing an Item from My Best Buy Delivery?
In a nutshell: Best Buy offers timely delivery and order tracking. Shipping depends on item size and location, with the option to deliver to PO boxes. If a large item delivery is missed, a notice with pickup
Introduction
Best Buy aims to deliver items on time, and you can track the status of your order. Shipping depends on the size of your item and your location, and Best Buy can also ship to PO boxes. If you miss the delivery of a large item, Best Buy will provide you with a delivery notice with information on where to pick up the order. But what happens when you miss an item on your delivery? Please read this guide for the steps on how to go about it, and don't forget to take photos of the items you received.
Visit the Nearest Best Buy Store
Use this Best Buy locator to find a store near you.
This is the link: https://www.bestbuy.com/site/store-locator
Just enter your city, state, or zip code. Enter the right category to see a list of stores near you.
Visit the store if you're missing an item or if some of the items in the delivery are defective. Best Buy staff should be able to provide you the missing items or replace the defective order.
Contact Best Buy
Visit this page: https://www.bestbuy.com/contact-us
Select Orders and Purchases to see the list of options.
Tap Chat Now
Just type in your message and describe your issue. You'll be able to speak to a live representative who can help you with the missing items. You may need to provide the representative with the order number and photos of the items you received.
Conclusion
Another option is to call Best Buy directly. Just tap on More ways to contact us on the Contact Page to see Best Buy's phone number. Best Buy has a 1-800 number you can use to get personalized support. For missing items, Best Buy may ask you to pick up the orders from the nearest Best Buy store or ship them to your location. If you still have other issues with your Best Buy delivery, please get in touch with Customer Support today.
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Why does GetHuman Write How-to Guides for Best Buy Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Best Buy in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If I'm Missing an Item from My Best Buy Delivery? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.