Best Buy Phone Number

Calling Best Buy customer service faster by GetHuman

888-237-8289
Customer service
Current Wait: 16 دقيقة (10m avg)
Hours: 24 hours, 7 days; best time to call: 8:15am
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Reasons customers like you called recently

It’s not an issue but merely a question. **Is your Iwilei store in Honolulu, Hawaii, a...
business order that needs warranty help. have emailed and left rep messages but no re...
Imost unhappy with order and service
I purchased a Best Buy gift card on line and received it in the mail. When the person...
I am looking for computer printer ink. the cartridge is canon ***. do you have it fo...
Bought a Microsoft Surface Laptop yesterday and the audio is not working, been all morn...
The USB port in my pc case is broke and I was wondering if it will damage my pc like th...
Hi, my name is Kimberly Chicka my sister Saverina Chicka came in to best buy with a ros...
this is what happened, a certain readco has charged on my card from May **** which was...
Received Master Card statement with a charge: "Best Buy Subscription Richfield MN...
Multiple accounts. Its a mess.
I bought a HP pavilion Laptop on Apr *st .It was delivered on Apr *th. HP warranty stat...
Missing Gift Certificate
Trying to use my credit card online, don't have the card with me and only know the numb...
Repair is not getting done, customer service rep rude and hung up on me.
See more recent reasons for calling

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Our Editor's Notes on Best Buy's Phone-Based Customer Care

Best Buy is a major retailer of consumer electronics with stores in the United States, Canada and Mexico. It is considered to be the largest consumer electronics retailer in the United States, so it isn't surprising that it receives a lot of customer support calls.

Why Do People Call Best Buy Customer Support?

People call Best Buy customer support for many different reasons, including:

  • Ordering products and services
  • Checking on the status of an online order, or an in-store order that needs to be delivered or installed
  • Requesting technical support with a product or the Best Buy website
  • Questions about product returns and exchanges
  • Questions about billing issues
  • Coordinating home or business service calls
  • Inquiries about the "My Best Buy" customer loyalty program

Best Practices for Calling Best Buy Customer Service

There are several things that you can do to make your call to Best Buy more successful:

  • Make sure you are calling the correct number for your inquiry. You can find these numbers on the Best Buy website.
  • Be ready to answer questions and provide information about your inquiry when you call Best Buy customer support. Have any relevant documentation handy, including account numbers, invoices, order numbers, credit card statements or correspondence from Best Buy regarding your case.
  • If you are calling for technical support, have your device in front of you so that you can work with the customer service representative on troubleshooting.
  • You may need to take notes during your call, so have pen and paper handy.

How do Consumers Feel About Calling Best Buy Customer Service?

Best Buy has worked hard in recent years to improve its customer service experience. Many people are satisfied with the level of service that they have received over the phone.

However, there are still areas in which some customers are dissatisfied. One issue that often affects retailers is that of servicing items that are manufactured by third-party suppliers. Best Buy may be limited as to what it can do when an item is under manufacturer warranty but is no longer returnable to Best Buy.

Media Case

A recent case that appeared in the media demonstrates one of the shortcomings of Best Buy's customer service. In this case, a woman purchased a large appliance that was defective. She had purchased a protection plan through Best Buy's Geek Squad subsidiary, but could not get Best Buy to honor her request for service and replacement. Instead, Best Buy wanted her to work through the manufacturer, which had proven to be less than helpful. It took a third-party to intervene on the customer's behalf before the appliance was replaced.

What Kind of Issues can Best Buy Customer Service Representative Resolve?

A Best Buy customer service representative can resolve many issues over the phone, including questions about orders, facilitating returns and exchanges, troubleshooting, technical support and researching billing questions.

What Can't Be Resolved With a Call to Best Buy Customer Service?

Best Buy phone-based customer service agentsVied some technical support, but some products need hands-on attention from a technician or repair specialist. In such cases, the representative can direct a customer to repair services, but cannot handle the repair him or herself over the phone.

In the same vein, Best Buy can't always mediate in situations when an item purchased from Best Buy is under manufacturer's warranty and the manufacturer is unresponsive.

While a phone agent can approve and initiate a customer return or exchange, it is up to the consumer to physically mail or return the product.

What Should You Do If You Have an Unsuccessful Call with Best Buy?

Sometimes, calls to Best Buy don't go well. It may be that the customer service agent didn't understand your concern or that he or she appeared to be unable to provide you with a resolution. If this happens to you, don't fret: There are other things you can do to get your issue corrected.

  • First, call back. Some customer service representatives may be new on the job or poorly trained. The next person you speak to may well be in a better position to answer your questions and get your customer experience back on track.
  • If calling doesn't seem to work, try Best Buy's live chat option. This method of contacting Best Buy offers the advantage of providing you with a transcript of your communications, something that can be useful if you have to escalate your case.
  • A third option is to visit the customer service desk at your local Best Buy store. A manager or supervisor may be able to resolve your issue or contact someone within the company who can address your problem.

Customer Number 888-237-8289 - by the Numbers

رقم الهاتف للاتصال888-237-8289
إعادة الاتصال متاحنعم
تم التقاط المكالمة من قبل شخص حقيقينعم
القسم الذي تتصل بهخدمة الزبائن
ساعات مركز الاتصال24 ساعة ، 7 أيام
أفضل وقت للاتصال8:15 صباحا
انتقل متاهة الهاتف إلى إنساناستمر في الضغط على 0
متوسط الانتظار
الانتظار الحالي16
الرتبة (من بين أرقام الهاتف)1
الترتيب (العام)1
طرق بديلةالهاتف ، الفيسبوك ، البريد الإلكتروني ، الويب ، تويتر ، الدردشة
جودة الاتصال89%
جودة المساعدة72%
تصويت العملاء7,556
تم آخر تحديث للمعلوماتMon Apr 12 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Best Buy's Best Toll-Free/800 Customer Phone Number

هذا هو أفضل رقم هاتف لدى Best Buy ، والانتظار في الوقت الفعلي في الانتظار وأدوات التخطي مباشرةً عبر خطوط الهاتف هذه للوصول إلى وكيل Best Buy مباشرةً. رقم الهاتف هذا هو أفضل رقم هاتف لـ Best Buy لأن 47,472 عملاء مثلك استخدموا معلومات الاتصال هذه على مدار الـ 18 شهرًا الماضية وقدموا لنا تعليقات. تتضمن المشكلات الشائعة التي تعالجها وحدة خدمة العملاء والتي ترد على مكالمات 888-237-8289 Return an Order, Missing Item, Dispute a Charge, Geek Squad Support, Make a Purchase ومشكلات خدمة العملاء الأخرى. لدى مركز اتصال Best Buy الذي تتصل به موظفين من Kentucky, Minnesota, Texas, California وهو مفتوح 24 hours, 7 days وفقًا للعملاء. في المجموع ، يمتلك Best Buy 3 رقم هاتف. ليس من الواضح دائمًا ما هي أفضل طريقة للتحدث إلى Best Buy ممثلين ، لذلك بدأنا في تجميع هذه المعلومات التي تم إنشاؤها من الاقتراحات من مجتمع العملاء. يرجى الاستمرار في مشاركة تجاربك حتى نتمكن من الاستمرار في تحسين هذا المورد المجاني.

Contacting Best Buy - by phone or otherwise

على الرغم من أن 888-237-8289 هو أفضل رقم مجاني لـ Best Buy ، إلا أن هناك 8 طرقًا كاملة للاتصال بهم. أفضل طريقة للتحدث إلى فريق دعم العملاء ، وفقًا لعملاء Best Buy الآخرين ، هي من خلال الاتصال برقم هاتف 612-291-1000 لقسمهم مكاتب الشركات. إلى جانب الاتصال ، فإن الخيار المفضل التالي للعملاء الذين يبحثون عن المساعدة هو عبر facebook.com/bestbuy مقابل Customer Service. إذا كنت تعتقد أن هذه المعلومات غير دقيقة أو تعرف طرقًا أخرى للاتصال Best Buy فيرجى إخبارنا بذلك حتى نتمكن من مشاركتها مع العملاء الآخرين. And you can click here if you want to compare all the contact information we've gathered for Best Buy.

What is GetHuman's Relationship to Best Buy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Best Buy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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