The question we are asked most often is about how to talk to Popeyes customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I can't get to a human over the phone because pressing 8 doesn't do anything
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Mar 11, 2025 10:27 PM
I ordered a 3 piece combo and used my reward and it went to the wrong addtess
We cannot change the delivery address for an order once it's placed. Please check with the delivery service to see if they can assist you with rerouting your order. If you have further concerns about rewards or orders, there is a link to the most up-to-date contact information right here on this page.
Asked Feb 6, 2025 6:39 PM
My order was wrong and missing an item I would like a refund
We’re sorry to hear about your experience. Refunds and order issues can be addressed directly through your local Popeyes restaurant. Please visit the link for the most up-to-date contact information right here on this page. They will be able to assist you with your order concerns.
Asked Jan 12, 2025 10:16 PM
How do I speak to a human about an incomplete order?
You can find the most up-to-date contact information to speak with someone regarding an incomplete order right here on this page.
Asked Dec 9, 2024 1:24 PM
How can I get to use my $6.67 Popeye gift card. It keep saying reader fail
If your Popeyes gift card is showing a "reader fail" message, it may indicate an issue with the card's magnetic strip or chip. We recommend trying the following steps: Ensure the card is clean and free from scratches. Present it to the cashier and ask them to manually enter the card number. If the issue persists, you may want to check the balance of your card online to ensure it hasn’t been depleted.
We look to the Popeyes issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.